About Us

Effective Date: November 12, 2026
Last Updated: November 12, 2026

Fesmilo is an online retail brand operated by Wuhan Fuwantai Trading Co., Ltd. We want visitors to find the information they need for a purchase and to have a clear way to ask questions if an order needs attention.

Finding the Details That Matter

We believe that customers should be able to review the details that matter before paying. Each product listing is the place to check the options and descriptions for that item. At checkout, customers can see available delivery choices and applicable charges before confirming a purchase.

Getting Assistance With an Order

When questions arise, we want it to be straightforward to reach the business responsible for the store. Contact our support team about product information, an existing order, delivery questions, or eligible returns. Including an order number helps us find the relevant transaction.

Delivery and After-Sales Information

We distinguish between the time needed to prepare an order and the time a parcel spends in transit. The Shipping Policy explains these estimates and how to report a delivery issue. The Return & Refund Policy describes how to request a return, the possible shipping responsibilities, and how an approved refund is handled. Please contact support for an authorized return destination before mailing an item.

Business and Contact Details

Website: https://fesmilo.com

Operating Company: Wuhan Fuwantai Trading Co., Ltd.

Unified Social Credit Code (USCC): 91420114MAKFCPKX8A

Company Address: Factory Building 6-1835, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province

Support Email: service@fesmilo.com

Contact Phone: +86 13674918325

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Thank you for visiting Fesmilo and learning more about our store.